If you have the following error

Step 1 : Open the control panel
First quit your Outlook App
Then open the control panel of windows from the windows start menu (1)
1 : From the start menu, then go to the file explorer drop down (1)
2 : Then go to control panel (2)
Other option : You can you also right click on the windows logo menu and then click "control panel"
Step 2 : Open Mail (Microsoft Outlook)
From the control panel window , click on Mail Microsoft Outlook
Step 3 : Click on Show Profiles
Create a new outlook profile from the button Show Profiles
Step 4 : Click on "Add"
Add a new profile by clicking on "Add"
Step 5 : all will be filled automaticly
Step 6 : select default profile
To use the new profile you just create , select always use this profile and select the good profile
It's done , you can open your outlook again.
Step 7 : Disable Outlook cache mode
If the email account is configured outside of your Cloudbizz session, you must disable your mailbox cache.
-Select ‘Email Accounts’
-Double clic on your email address
-uncheck ‘Use Cached Exchange Mode’ and clic 'Next'.
